About


Pam and the team at La Trobe Jewellery have been supplying a range of unique, diverse and contemporary jewellery to the community at La Trobe University for 40 years. 


Since its beginnings as a market stall, “the jewellery shop” as it’s known on campus has become a destination for birthday, anniversary and graduation presents. 


The range at La Trobe Jewellery is sourced both locally and from around the globe. Our stock is individually selected and curated to form a collection that includes many exquisite and one-off pieces. 


We’re pleased to be able to share our passion for beautiful jewellery with you online.


Questions? Comments? We’d love you to get in touch.



SHIPPING


We offer free shipping for orders over $150

A flat rate shipping fee of $10 applies to all orders under $150.


All items are shipped via Australia Post within 2-4 days of the order being placed. Transit time varies from 1 to 7 business days depending on your location. Due to covid XXXX


Please contact us for express shipping.


Please contact us for international shipping.    

Note, we are not responsible for any customs charges.


RETURNS AND EXCHANGES


We’re sure you’ll love your purchase however if for any reason you are not satisfied, we will provide an exchange or full refund (minus any shipping charges) if returned within 30 days.


Returned goods must be delivered to us unused, unworn and in their original packaging. Please allow one week from when we receive your return for it to be processed.


Return shipping costs are the responsibility of the buyer unless the return is in the case of damage.


In the unlikely case that your purchase arrives damaged please contact us.


Exchange only on sale items.


Please send all returns to: La Trobe Jewellery, Shop 2, The Agora, La Trobe University, Bundoora 3086


FAQS


How can I care for my new purchase?


Sterling Silver should be cleaned by gently wiping with a silver polishing cloth. These can be purchased here.


Store your jewellery in a cool, dry place.


I like a pendant but I’d like it on a different chain. Is that possible?

Yes, we have a range of chains in different styles and lengths. Please contact us and we can create a combination that suits you.


I have sensitive ears, do you have hooks that will work for me?

Some earrings can have hypo-allergenic or sterling silver hooks fitted. Please contact us and we will help you find an option that works.


I’m looking for something specific and I can’t quite find it on your site.

Some of our pieces are created in-house and we have the ability to make many in different colors, sizes or styles. We love to help customers find something perfect so please get in touch and we’ll see if we can help.